Questions? Start here.
Plain answers to the questions we hear most often.
Yes. Field Tech Direct is designed around on-site support for homes and small businesses in the communities we serve.
Cumming, Forsyth County, Alpharetta, Johns Creek, Suwanee, Milton and nearby North Metro Atlanta communities, depending on scheduling and the job.
Yes. We can help with setup, troubleshooting, updates, apps, email, Wi-Fi, storage, accessories and common mobile-device questions.
Not necessarily. We diagnose the issue first and explain whether repair, cleanup, configuration or replacement makes the most sense.
Yes. We can troubleshoot slow Wi-Fi, weak coverage, router configuration, device connectivity and common home-network issues.
Yes. We can help with initial setup, updates, accounts, essential software, Wi-Fi, printer connection and common file transfer.
Use the Request Service form or call (470) 798-0127. Tell us what is happening in your own words and we will review the request.
We will explain what we found and discuss the next step before work materially outside the initial scope begins. Parts and hardware are separate from labor.